Aspen supports collections and recovery teams with unannounced visits that help confirm account status, asset location, and next steps in the field.
These services may also be referred to as door knocks, field visits, field chases, collection visits, letter drops, debtor contact attempts, or recovery support visits.
Our team helps provide real-time field visibility when communication has slowed down,
payments are past due, or your team needs a better understanding of what is happening on
site.
An unannounced visit can help confirm if a business is active, if an asset is still on site, if the borrower is reachable, or if additional recovery action may be needed.
Aspen has helped teams increase collections by up to 50% through field support that gives teams better visibility and faster action.
Unannounced visits can be structured based on your collections process, but they often include:
Schedule a meeting with Aspen to see how unannounced visits and letter drops can support your collections and recovery process.
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